Repair Service in German Retail stores
Target: Establish a repair service for Esprit garments in all our retail stores by July 2021
It is our aim to make long-lasting products. However, in some cases products get smaller defects during their live which can be fixed easily. To help our customers, we offer a repair service for Esprit garments in all our retail stores in Germany. Besides the repair service, our store staff in Germany receive training by professional local tailors so they can pin and mark alterations in the shop before sending garments out for tailoring. Newly customized or repaired products are then available for the customer within a week. Our Esprit "Platinum" friends can use this service for free. We are working hard to make the same service available in more countries.